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Cultural Probes

Cultural probes are a design research method, which are particularly well suited to conduct research with participants on sensitive topics and in personal contexts. They are intended to encourage participants to look beyond relatively well understood needs, into the fuzzier realm of their beliefs, desires and cultural preferences. Unlike direct observation (like usability testing or traditional field studies), the technique allows participants to self-report. A cultural probe pack comprised various elements, which can include interactive materials like maps, postcards, cameras, photos, etc. Participants use these interactive materials to record elements of their daily lives, which offer insights and inspiration for a design/innovation team. Examples of how cultural probes have been tailored to suit personal settings include investigating people’s values in the home environment [3], understanding the design space of assistive living technologies for older people [5], and exploring user needs in a range of care settings [1].

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